Frequently Asked Questions
Do I need a prescription or referral to see a physical therapist?
No. In the state of CA, a patient does not need a prescription or a referral from a physician before seeing a physical therapist. You may go directly to the therapist and start treatment right away. However, you should always check with your health insurance provider to determine if they allow for "direct access" as some companies require a physician's prescription before starting treatment.
Do you take health insurance?
Yes, we contract with most top insurance providers, including Medicare, Anthem Blue Cross, Blue Shield, Aetna, United Health, Health Net, and Cigna. If we are not in-network providers for your insurance company, we will still accept it as an out-of-network provider.
What does OCS mean?
OCS, or Orthopedic Certified Specialist, is a designation earned by a physical therapist who has qualified for, taken, and passed the OCS exam. The OCS classification is held by only 7.5% of all licensed physical therapists in the country. Therapists that have earned the OCS designation have demonstrated advanced clinical knowledge and skills in orthopedic physical therapy.
What is the difference between physical therapy and wellness services?
Traditional physical therapy addresses patients with physical impairments related to an injury, disease, or condition. Physical therapy wellness is a service provided by the same therapists with the aim of keeping you healthy and injury-free after your therapy is over, or for someone who wants to avoid future injuries. Most wellness programs are not covered by insurance.
What should I wear?
Anything you're comfortable in that can allow for easy exposure of the targeted areas. Most people wear athletic clothing, especially when becoming more advanced in their prescribed exercises.
How long will a session last?
Approximately one hour. Depending on your specific needs, your therapist will determine how best to treat you.
Where should I park?
There is an underground pay-to-park lot located directly adjacent to the building that is available for public use. There is free 2-hour street parking on Harvard and adjacent streets in addition to metered parking on Wilshire.
How do you use and disclose my personal health information?
We use or disclose personal health information for the purposes of carrying out treatment, obtaining payment, evaluating the quality of services provided, and any administrative operations related to treatment or payment. Click here to download a copy of our Notice of Privacy Practices.